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Lash Strip Returns, Exchanges & Refunds

Due to sanitary reasons, items cannot be returned. 

We do not offer refunds unless the wrong item(s) has been shipped. 

If this is the case please email info@aclassfaces.com within 24 hours of receiving your order. Please include your name, picture of items, and tracking number.

 

PCA Return Policy

All product returns require prior approval by A CLASS FACES. Please email info@aclassfaces.com and someone will be in contact with you within 24-48 hours.

Unused, unopened or unmarked product may be returned for product credit within 30 days of the purchase date and will be subject to a 20% restocking fee. Only product costs are subject to product credit; shipping and handling costs will not be reimbursed.

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Damaged or Defective Products

Damaged or defective products may be returned to A Class Faces after contacting us. Please submit photo images of the damaged or defective product to info@aclassfaces.com and someone will be in contact with you within 24-48 hours.

A replacement will be sent out with 48 hours of receiving email. However, there will be

No Refunds issued.

 

General Shipping Policy

We ship all orders via USPS within 3-5 business days after order is placed. Once order is shipped you will receive an email with the tracking number.   

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Shipping Information

Purchaser is responsible for providing:

Correct mailing address (apt, unit etc.)

To make corrections, please email: info@aclassfaces.com

We are not responsible for goods delivered to the wrong address.

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Incorrect Shipping Information

If a package is returned due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re-delivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect. 

 

Lost or Stolen Packages

A Class Faces is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.